Markus Gracen Byrd, a former Kestra Investment Services broker, is the subject of multiple customer dispute disclosures reported on his FINRA BrokerCheck profile.

According to FINRA BrokerCheck, Byrd is not currently registered as a broker. His BrokerCheck report lists 7 customer dispute disclosures, including 2 pending customer disputes and 5 final or closed customer disputes. (FINRA BrokerCheck: https://brokercheck.finra.org/individual/summary/2177376)

Byrd was previously registered with Kestra Investment Services, LLC from February 2014 to April 2024 in Dallas, Texas. He was also previously registered with Invest Financial Corporation, Ameriprise Financial Services, Veravest Investments, American Express Financial Advisors, and IDS Life Insurance Company. (FINRA BrokerCheck PDF: https://files.brokercheck.finra.org/individual/individual_2177376.pdf)

Pending Customer Disputes Reported by FINRA

FINRA BrokerCheck reports a pending customer dispute received in March 2026 involving allegations that Byrd recommended unsuitable alternative investments. The product type is listed as Direct Investment-DPP & LP Interests. The matter is reported as a FINRA arbitration, docket number 26-00557. (FINRA BrokerCheck PDF: https://files.brokercheck.finra.org/individual/individual_2177376.pdf)

BrokerCheck also reports a pending customer dispute received in February 2026 involving allegations that, between September 2020 and April 2023, Byrd exercised discretionary authority in customer accounts to purchase an exchange-traded note. The claimants also allege that the recommendation was unsuitable for their investment objectives, that the position was held longer than they believe was appropriate, and that certain statements about the investment’s characteristics and performance were inaccurate. The matter is reported as a FINRA arbitration, docket number 26-00470. (FINRA BrokerCheck PDF: https://files.brokercheck.finra.org/individual/individual_2177376.pdf)

Settled Customer Disputes Reported by FINRA

BrokerCheck also reports several settled customer disputes involving Byrd.

One settled dispute involved allegations that Byrd misrepresented an exchange-traded note investment and made unsuitable recommendations. The matter was reported as settled for $3.3 million. (FINRA BrokerCheck PDF: https://files.brokercheck.finra.org/individual/individual_2177376.pdf)

Another settled dispute involved allegations that Byrd made unsuitable recommendations and that the customer’s account was overconcentrated. The product type is listed as an exchange-traded note. The matter was reported as settled for $705,000. (FINRA BrokerCheck PDF: https://files.brokercheck.finra.org/individual/individual_2177376.pdf)

BrokerCheck also reports settled customer disputes involving Direct Investment-DPP & LP Interests, including matters reported as settled for $65,000 and $210,000. (FINRA BrokerCheck PDF: https://files.brokercheck.finra.org/individual/individual_2177376.pdf)

Important Note for Investors

The allegations reported in FINRA BrokerCheck are allegations only. Pending customer disputes have not been proven, and settled matters may be resolved without any admission or finding of wrongdoing.

However, investors who suffered losses in exchange-traded notes, alternative investments, DPPs, LP interests, or other complex investment products recommended through Kestra Investment Services or a related financial professional may wish to review their account records and speak with an investment loss recovery attorney.

Sonn Law Group represents investors in claims involving unsuitable investments, alternative investment losses, exchange-traded notes, overconcentration, broker misconduct, and failure-to-supervise claims.

Investors who suffered losses in complex or alternative investment products may contact Sonn Law Group to discuss potential recovery options.